Privacy Policy
Last Updated: April 2026
REVIVAL LIFECARE is deeply committed to protecting your privacy and ensuring the confidentiality of your medical and personal data. This Privacy Policy outlines how we collect, use, store, and protect the information provided by users of https://revivallifecare.com/.
1. Information We Collect
• Personal & Contact Information: Name, age, gender, email address, phone number, and residential address collected during appointment booking or inquiry forms.
• Health & Medical Data: Medical history, current symptoms, past test reports, and diagnostic data generated through our laboratory and imaging services.
• Payment Information: For online bookings, transactions are processed via secure payment gateways. We do not store your complete Credit/Debit card numbers or UPI PINs on our servers.
• Technical Data: We automatically collect IP addresses, browser types, and website interaction data using cookies to improve patient user experience.
2. How We Use Your Information
• Healthcare Delivery: To schedule appointments, facilitate doctor consultations, process lab tests, and provide accurate medical diagnoses and treatment plans.
• Communication: To send appointment confirmations, share secure E-Reports, and provide follow-up care instructions or reminders.
• Administrative Purposes: To manage billing, process payments, and improve clinic operations.
3. Data Sharing and Confidentiality
We adhere to strict medical confidentiality standards. We do not sell, rent, or trade your personal or medical information. We share data only with:
• Healthcare Professionals: Our internal team of doctors, specialists, and lab technicians directly involved in your care.
• Service Providers: Secure third-party vendors who assist with IT hosting, secure E-report delivery, and payment processing.
• Legal Compliance: We may disclose medical records if mandated by a court order, legal process, or government public health regulations.
4. Data Security
We implement robust, industry-standard security protocols to protect your personal and medical data from unauthorized access, alteration, or disclosure. All digital medical records are stored securely.
5. Your Rights & Grievance Officer
You have the right to request access to your medical records, update your personal information, or request the deletion of non-essential data. For any privacy-related concerns, please contact our Grievance Officer:
• Entity: REVIVAL LIFECARE
• Email: connect.revival@gmail.com
• Phone: +91 81472 96605